Help Center

Booking help: browse packages, select a date and the number of travellers, then check availability to complete your reservation. A confirmation email with your booking code is sent after booking.

Changes & cancellations: most bookings can be modified or cancelled free of charge up to 24 hours before the experience starts — contact us with your booking code.

Payments: we accept major credit cards, PayPal, and bank transfer. Payment details are shown at checkout.

Pickup: most tours include hotel pickup — enter your hotel name or pickup address during checkout, or contact us to arrange.

Still need help? Use the contact page or reach us on WhatsApp — our team usually replies within a few hours.